In Raffles Hospital, we are dedicated in giving our patients our best.

You may expect to:

• Be treated with dignity and respect
• Be accorded privacy and confidentiality
• Receive care in a safe and secure environment
• Know the names of the people caring for you
• Be given information on your care and treatment
• Participate in decisions about your care
• Understand your hospital bills
• Have a channel for feedback on your care and services

You will be required to:

• Provide information necessary for your care
• Follow the doctor's recommended treatment plan
• Show respect and consideration for others
• Settle your financial obligations

We are here to assist you make your visit or stay with us a pleasant experience. Please approach our staff if you need assistance or contact our Patients Relations at 6311 1666.