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COVID-19 Testing at Raffles Medical Clinics

COVID-19 testing is available under the Swab And Send Home (SASH) initiative and Singapore-China fast lane (business travellers only).

Swab And Send Home (SASH)

COVID-19 testing under the Swab And Send Home (SASH) initiative is now available at all Raffles Medical Public Health Preparedness Clinics (PHPCs).*

If you are assessed to have symptoms suggestive of COVID-19 infection, your General Practitioner (GP) will perform a swab test on you at the clinic if the clinic is participating in SASH. Otherwise, you will be referred to another PHPC where SASH is available, for a review by the next day.

Requests and referrals for COIVD-19 testing for those who are asymptomatic are not allowed (eg. worried well, for immigration clearance, employer’s request). 

If you are referred for SASH at another clinic, do call the SASH PHPC prior and bring along your identification documents, and the completed referral letter. 

*Except Raffles Medical and Raffles Executive Medical Centre at Raffles Hospital.

 


1. Where should I go for the swab test, with the referral letter from the GP?

GPs have been advised to refer patients to the nearest operating facility, so as to minimise travel and exposure to other members of the public, as well as avoid delays to being tested. All Raffles Medical clinics are SASH PHPCs*.

2. Can I walk-in to request for SWAB test / COVID-19 test?

Our doctors will review your condition first, and if you are assessed to have symptoms suggestive of COVID-19 infection, our clinics will arrange to perform the test for you at the clinic. If the clinic you visited is not a participating SASH clinic, you will be referred to another PHPC clinic where SASH is available.

Requests and referrals for COIVD-19 testing for those who are asymptomatic are not allowed (eg. worried well, for immigration clearance, employer’s request).

3. I have paid for my consultation at the first GP, during which I was given a referral to be swabbed at another clinic. Do I need to pay for the consultation and swab test at the second clinic that I will go to for the swabbing?

You are advised to present yourself at the SASH PHPC within 24 hours of your first visit at the first GP clinic. You will be allowed up to 48 hours from your visit at the first GP clinic to do so. If you present yourself within 48 hours of your referring visit with a completed referral form, you do not need to pay for the consultation and swab at the receiving SASH PHPC.

However, if you i) present at the SASH PHPC past 48 hours from your visit at the first GP clinic, or ii) do not bring along a completed referral form provided by the first GP, you will need to be reviewed by the SASH PHPC again.

In this case, you will be charged as per a regular Flu Subsidy Scheme (FSS)/Community Health Assist Scheme (CHAS) Acute visit. If you are not eligible for FSS or CHAS, the consultation fee charged by the SASH PHPC applies.

If you wish to be treated for other non-Acute Respiratory Infection (ARI) conditions at the second clinic, you will be charged for consultation and medication separately.

4. What documents should I bring to the second GP (SASH PHPC) where I go for the swab test?

Please bring along the referral form completed by the first (referring) GP and your NRIC, to present to the second GP (SASH PHPC).

5. Will I definitely get a swab if I present to the second GP (SASH PHPC) with a referral letter from the referring GP?

The SASH GP will proceed to swab if no contraindications and if the visit is within 48 hours from the referral.

6. How would I be informed of the swab results?

The referring GP will inform you of the swab results.

7. Can my foreign domestic worker (helper) do the swab test?

Please refer to question #2.

8. My employer has requested for me to do a swab test before returning to work.

Please refer to question #2.

9. Can I do a swab test if I do not have symptoms suggestive of COVID-19?

Please refer to question #2. Testing for those who are asymptomatic is not allowed. 

10. I am travelling back to my home country and need a COVID-19 test to show I am negative.

If your home country is not from the six regions - Chongqing, Guangdong, Jiangsu, Shanghai, Tianjin and Zhejiang, please write in to MOH/ MTI to get an approval.

11. Which Raffles Medical clinics are SASH PHPCs?

All clinics are now SASH*. Please view here for the full listing.

*Except Raffles Medical and Raffles Executive Medical Centre located at Raffles Hospital.

Source: FluGoWhere
For more information, visit FluGoWhere

FOR BUSINESS TRAVELLERS

1. I am going to China using the Singapore – China fast lane. How do I book an appointment for the pre-departure PCR test?

The fast lane is only open to Singapore and China residents, who are on essential business and office travel, and travelling between Singapore and six China provinces and municipalities: Chongqing, Guangdong, Jiangsu, Shanghai, Tianjin and Zhejiang.

If you are travelling to these six regions, you will need to make an appointment to do the test. Before making appointment with the clinic, you will need:

  • The letter from the PRC Embassy confirming that you have been granted approval by the relevant authorities in China to travel to China under the Singapore-China Fast Lane
  • A valid Business Visa (for non-China Citizen)
  • Departure air ticket

The PCR test need to be completed within 48 hours (not less than 30 hours) before your departure time.

IKindly be informed that if you did not bring the required documents on the appointment date, you will not be allowed to proceed with the PCR test.

2. Can I visit any Raffles Medical clinic to do the pre-departure PCR test?

The PCR can only be conducted at these five Raffles Medical clinics – Changi Airport Terminal 3, Harbourfront Centre, Raffles Holland V, Raffles City, and Shaw Centre.

3. What documents should I bring for my appointment?

Please bring the following:

  • Identification and/or passport
  • Letter from the PRC Embassy confirming that you have been granted approval by the relevant authorities in China to travel to China under the Singapore-China Fast Lane
  • Softcopy booking reference showing your departure flight timing

4. I am planning to travel to China (outside the six selected regions) / other countries, can I get tested and use the fast lane?

Pre-departure PCR test is only for Business travellers traveling to the six selected regions with all necessary documents at this moment.

More details regarding this Singapore-China Fast Lane is available on MFA and ICA websites.

5. I received explicit approval from MOH / government agencies to do the PCR test at Raffles Medical clinics before travelling.

With approval from MOH / government agencies, the PCR test will be arranged 48 hours before your flight. Kindly bring along all the documents (Approval Letter from MOH / government agencies, valid visa if required, air ticket information) on the day of the test.

Kindly be informed that if you did not bring these documents on the appointment date, you will not be allowed to do the PCR test.

Please forward the approval email/ letter from the respective authority to swabresult@rafflesmedical.com. Please also indicate your preferred clinic, your departure flight details and your preferred appointment date and time (within 48 hours from departure date and time).