Notice: Due to a high volume of patients visiting our clinics for swab tests, waiting time of more than 30 minutes (including patients who have booked an appointment) can be expected. We seek your understanding during this time as we try our very best to create a safe setting to attend to your medical needs.
COVID-19 testing for patients with history and symptoms suggestive of COVID-19 infection
COVID-19 testing under the Swab And Send Home (SASH) initiative is now available at all Raffles Medical Public Health Preparedness Clinics (PHPCs).* If you are assessed to have symptoms suggestive of COVID-19 infection, your General Practitioner (GP) will perform a swab test on you at the clinic if the clinic is participating in SASH. Otherwise, you will be referred to another PHPC where SASH is available for a review by the next day.
Requests and referrals for COVID-19 testing for those who are asymptomatic are not allowed (e.g. worried, for immigration clearance, employer’s request).
Do call the SASH PHPC prior and bring along your identification documents, and the completed referral letter if you are being referred for SASH at another clinic.
COVID-19 testing for children aged 12 and below
Starting from 8 December 2020, COVID-19 testing for children aged 12 and below is available at appointed Raffles Paediatric Swab Centres under the Swab and Send Home (SASH) initiative.
Information on Raffles Paediatric Swab Centres and FAQs can be found here:
Swab and Send Home (SASH) – Paediatric Swab Centres
GPs have been advised to refer patients to the nearest operating facility to minimise travel and exposure to other members of the public, as well as to avoid delays of being tested. All Raffles Medical clinics are SASH PHPCs*.
You are advised to present yourself at the SASH PHPC within 24 hours of your first visit at the first GP clinic. You will be allowed up to 48 hours from your visit at the first GP clinic to do so. If you present yourself within 48 hours from your referring visit with a completed referral form, you do not need to pay for the consultation and swab at the receiving SASH PHPC.
However, if you i) present at the SASH PHPC past 48 hours from your visit at the first GP clinic, or ii) did not bring along a completed referral form provided by the first GP, you will need to be reviewed by the SASH PHPC again.
In this case, you will be charged as per a regular Flu Subsidy Scheme (FSS)/Community Health Assist Scheme (CHAS) Acute visit. If you are not eligible for FSS or CHAS, the consultation fee charged by the SASH PHPC applies.
If you wish to be treated for other non-Acute Respiratory Infection (ARI) conditions at the second clinic, you will be charged for consultation and medication separately.
Please bring along and present the referral form completed by the first (referring) GP and your NRIC to the second GP (SASH PHPC).
Both the referring and receiving GPs are responsible for ensuring that patients are suitable for SASH. Therefore, the receiving SASH GP will make a further assessment to ascertain whether you remain suitable for SASH at the point of your visit before performing the swab. You are not required to make any payment at the second GP (SASH PHPC) whether or not a swab is performed.
The second GP (SASH PHPC) will inform you of your swab results.
All clinics are now SASH*.
*Except Raffles Executive Medical Centre located at Raffles Hospital.
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Raffles Medical brings to you a comprehensive range of primary healthcare services through our network of clinics located conveniently island-wide.
Services include minor surgeries, health checks, vaccinations, travel health, legal services, treatment of acute/chronic conditions and home care services.