Acute & Critical Care Services

Receive immediate and comprehensive care by our team of emergency specialists.

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Ambulance Services

We provide transport for both emergency and non-emergency conditions to and from Raffles Hospital.

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Hotel / House and Ship Calls

If you are not feeling well enough to visit a doctor, let us come to you instead.

Request a house call
Acute & Critical Care Services

Ambulance Services

Hotel / House and Ship Calls

Raffles Accident and Emergency Department has been renamed as Raffles24 Acute & Critical Care. We continue to provide round-the-clock emergency care and treatment of acute medical and surgical conditions for those in need.

Raffles24 Acute & Critical Care is fully equipped and staffed to manage high-risk injuries and critical medical conditions. The 24-hour clinic is located in Raffles Hospital.

Raffles24 Acute and Critical at Raffles Hospital Map Direction

Raffles Hospital is the only private hospital in Singapore certified by the Ministry of Health to meet the stringent standards of acute trauma care. Our medical teams at the Raffles24 Acute & Critical Care also offer ambulance services and mobile medical calls to home, hotels, worksites, and even onboard ships. Patients can be assured of quality and expedient care any time anywhere.

Keep COVID-19 at bay

COVID-19 tests are available here

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Your Visit to Raffles24 Acute & Critical Care at Raffles Hospital

Registration at the Raffles24 Acute & Critical Care

You will need to register your particulars and declare your drug allergies, if any.


A nurse will assess your condition. Patients in need of urgent medical care will be prioritised.

Emergency Consultation

An emergency doctor will assess your condition. You may have to undergo tests such as Xrays and blood tests. Depending on your condition, you may be discharged or warded.

Inpatient Ward Admission

If you have to be warded, our staff will inform you of the admission procedures and discuss your ward preferences before making the necessary arrangements.


You can collect your medication at the pharmacy and complete payment at the registration counter.

Raffles Hospital offers cashless admission for your peace of mind during your stay.

We accept all Integrated Shield Plans offered by major insurance companies in Singapore: Raffles Shield, Prudential, NTUC, Great Eastern, AXA, Aviva and AIA.

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