Pre-Departure
COVID-19
Swab Test

Changi Testing Facility (CTF) is located at Changi Airport Terminal 3, Level 1, Coach Stand.  It is outside of the former McDonald in Terminal 3.

Online purchase and booking of appointment are strongly encouraged.  When you purchase the pre-boarding ART test from our Raffles Connect Mobile App, you should do your appointment booking at the same time.  Booking of the test should be done at least 2 days before your flight departure date.

The pre-boarding ART test can be purchased from our Raffles Connect Mobile App.  The App is available in Google Play and Apple App Store.

Yes, you can by simply logging into your Raffles Connect account and reschedule your appointment.

Bring along your passport and travel document.  Show your Appointment Confirmation on the Raffles Connect Mobile App at the entrance of the Changi Testing Facility (CTF) to our duty staff and they will assist you.

The pre-boarding ART test should be taken 2 - 6 hours before your departure time. For example, if your flight departs at 6pm, the pre-boarding ART test must be done anytime between 12pm to 4pm before you proceed for check in.

No, the pre-boarding ART test must be done at the Changi Testing Facility (CTF) at Changi Airport Terminal 3, Level 1, Coach Stand on the day of your departure.

Purchasing of the pre-boarding ART can only be made online via the Raffles Connect Mobile App.

Adequate appointment slots have been provided to cater to each flight departing for China, within the 4 hours’ window before flight check-in commences.

The Changi Testing Facility (CTF) opens 6 hours before the departure time of each flight. Please come punctually to the Changi Testing Facility (CTF) at your appointment time.

The airlines will not allow passengers to check in without taking the pre-boarding ART test. You should come punctually to Changi Testing Facility (CTF) at your appointment time.

No, the Changi Testing Facility (CTF) opens 6 hours before the departure time of each flight. Entry to the Changi Testing Facility (CTF) is strictly by appointment. You should come punctually to the Changi Testing Facility (CTF) at your appointment time.

Your test result will be sent via SMS to your mobile phone and to the email address that you registered with us. You should receive your result within 30 mins from the time you completed the test.

You can contact us at 9815 7694 if you do not receive your test.

If your test result is positive, you are not eligible to proceed to check in and board the aircraft as required by China Embassy and respective airlines.