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Milestones

Raffles Medical Group celebrated 40 years 40yr-anniversary of delivering quality healthcare with an anniversary dinner graced by Guest-of-Honour Mr Gan Kim Yong, Minister for Health. As part of the celebrations, the Group pledged a donation of S$1 million to the National Kidney Foundation (NKF). The donation will go towards the setting up of the Raffles-NKF Renal Wellness Centre at Raffles Hospital as well as a Raffles-NKF Peritoneal Dialysis & Wellness Centre which will be set up later this year at Whampoa. In addition, the Group is committing S$4 million to award 40 university scholarships over the next five years to deserving students who wish to develop careers in the healthcare sector.
 
Raffles Holland V mall, a lifestyle and wellness mall, opened on 21 October 2016. Ahead of its opening, the mall has achieved about 95% committed occupancy and would offer a wide and unique range of food and beverage, beauty, fitness, and lifestyle offerings. The entire fifth floor is taken up by Raffles Medical Centre – Holland V offering family medicine, health screening, dental, specialist and TCM services. Other anchor tenants include DBS Bank, Taste, and Virgin Active.

2016-rmg-rebrands-joint-venture-clinicsRMG Rebrands its Joint Venture Clinics
On 30 March 2016, a ceremony was held in Beijing to officiate the rebranding of its Joint Venture clinics from International SOS to Raffles Medical. These clinics will allow more people to access quality healthcare at Raffles facilities throughout the region. Patient medical records will also be integrated and accessible by our physicians to provide convenience to patients, especially those who travel extensively within Asia.

2015-shanghaiRMG forms Joint Venture to Build International Hospital in Shanghai
Raffles Medical Group and Shanghai LuJiaZui Group formed a joint venture to develop an international general hospital in Shanghai's Pudong New Area. Combined with state-of-the-art medical technology, the 400-bed hospital will offer a full complement of specialist services to local, expatriate, regional and international patients. A signing ceremony was held on 13 May 2015 at Shangri-La Hotel to mark the parties' commitment to the Shanghai New Bund International Hospital Project.

2015-eccEmergency Care Collaboration
Launched on 3 June 2015, the Emergency Care Collaboration (ECC) scheme is an initiative among the Ministry of Health (MOH), Singapore Civil Defence Force (SCDF) and Raffles Medical Group (RMG) to manage emergency patients. Under the collaboration, SCDF ambulances will send patients assessed with non-life threatening conditions to Raffles Hospital's Emergency Department for treatment if it is the nearest available and appropriate hospital, during the operating hours of the collaboration.

2015-shawRaffles Medical Centre Orchard
Raffles Medical Group officially opened a new multi-disciplinary medical centre at Shaw Centre on 23 July 2015 to bring a full range of medical and specialist services to patients in the Orchard Road area. The 17,000 square feet centre is the first private healthcare centre in Singapore to integrate services such as dental care and Traditional Chinese Medicine (TCM) with conventional medical services like family medicine, health screening and specialist consultation.

2015-raffles-and-mayo-clinicRaffles Joins Mayo Clinic Care Network
On 29 July 2015 Raffles Medical Group joined the Mayo Clinic Care Network. It is the first in Asia to become a proud member of the network. This significant collaboration would complement Raffles doctors in their expertise when diagnosing and treating patients through information sharing tools, and patients can get answers to their medical questions while staying close to home.


2015-raffles-medical-osakaNew Medical Centre Opens in Osaka, Japan
Raffles Medical Group marked its first entry into operating clinical facilities in Osaka, Japan on 8 September 2015. The centre offers family medicine, travel medicine, dermatology and aesthetics, traditional Chinese medicine, and health screening services to local Japanese and expatriate patients, as well as international tourists visiting Osaka. The clinic is staffed with both Japanese and foreign physicians, as well as professionals who can provide multi-lingual support to foreigners.

sos-clinicRaffles Medical Group acquires 10 International SOS clinics
Raffles Medical Group formed a joint venture on 16 October 2015 with International SOS to enhance and expand the services of 10 clinics operating under International SOS (MC Holdings) Pte Ltd (MCH) in China, Vietnam and Cambodia. With this development the Group is now  present in 13 cities across Asia. 
2014-representative-office-vietnamHaving established a strong network of clients in Vietnam, the opening of the Representative Office on 23rd May marks the Hospital’s commitment to providing quality service to
Vietnamese patients. Situated at The Landmark Building in Ho Chi Minh City, directly opposite the Saigon River, the Representative Office offers information on the services available at Raffles Hospital and facilitates patients based in Vietnam.

2014 Nuclear MedNuclear Medicine Centre was officially opened on 1 July. Owning the first PET CT scan in Asia Pacific, the centre is able to offer high-end screening services to its patients.






2014-raffles-hospital-extensionHealth Minister Gan Kim Yong officiated the groundbreaking ceremony for Raffles Hospital’s new extension building. Together with the existing hospital building, the combined development will yield a gross floor area of about 530,000 square feet, almost double the size of its existing hospital facilities. The extension building, to be built at a cost of S$310 million, will be 20-storey high with two basements. It will take around two years to complete, following which the hospital will renovate its main building to expand inpatient facilities such as wards and operating theatres.
2013 RHInstituteRaffles Healthcare Institute was launched on 1 July 2013 to provide professional support in meeting the development needs of RMG’s staff and other external working professionals.

2012 SLTRaffles Medical Group’s insurance arm, International Medical Insurers (IMI) was officially renamed Raffles Health Insurance (RHI) on 11th October. With this, the Group aims to provide a total solution to healthcare services with healthcare financing.

Raffles Medical expanded its flagship clinic by 25% in 2012 as it shifted operations from One Raffles Place to Singapore Land Tower. Located in the heart of the central business district, the medical centre offers family medicine services, health screening, and O&G services. The medical centre also offers Raffles Executive Medical Centre services for the busy executive.

The group was voted for the second consecutive year to be the Preferred Employee Healthcare Consultant in the annual HR Vendors of the Year award. The award is organised by Human Resources Magazine, a Singapore HR Publication.

2011 JCIRaffles Hospital continued to provide quality services to its patients and was recertified with the Joint Commission International accreditation in December.Raffles Medical Group achieved Group wide ISO 9001:2008 recertification in August.
2010 ShanghaiRaffles Medical opens its first medical centre in Shanghai. Based in the Innov Tower at the business park along Hong Mei Lu, the medical centre is ideally positioned to serve the expatriate and local community in the city.
2009 JCI - Copy In view of its commitment to quality care, Raffles Hospital received the Joint Commission International accreditation in January 2009.
2008-Airport

One stop medical centre opened in the new Singapore Changi Airport Terminal 3 offering general medical, dental, aesthetics, women and health screening services

2008

One stop medical centre opened in the new Singapore Changi Airport Terminal 3 offering general medical, dental, aesthetics, women and health screening services

2008

One stop medical centre opened in the new Singapore Changi Airport Terminal 3 offering general medical, dental, aesthetics, women and health screening services

2008

One stop medical centre opened in the new Singapore Changi Airport Terminal 3 offering general medical, dental, aesthetics, women and health screening services

2008

One stop medical centre opened in the new Singapore Changi Airport Terminal 3 offering general medical, dental, aesthetics, women and health screening services

2007

In June 2007, the Group announced that it will acquire the remaining 50 per cent of the Raffles Hospital building which is owned by CapitaLand-Raffles Properties Pte Ltd.

A 100 per cent ownership of the building will give RMG continued use of the building and full flexibility to achieve better operating efficiency by improving the use of various parts of the building to meet the demands of RMG's growing businesses.

Raffles Health – the Group’s consumer healthcare unit –has made steady inroads into Indonesia and Hong Kong. It was re-launched in 2007 with new products and a brand new look.

2006-1

The Monetary Authority of Singapore approved the conversion of IMI's general insurance licence to a life licence on 31 March
. This allows it to write long-term, guaranteed renewable health insurance products.

The relaxing of Ministry of Health policies to allow TCM practices in hospitals saw the opening up of the Raffles Chinese Medicine on 1 April to offer services in herbal medicine, acupressure, and acupuncture.

international-patient-services

 
 
 
 
 
 
 
 
Patient Liasion Office in Ho Chih Minh City in Vietnam was set up on 1 February to meet the needs of the growing Vietnamese market.

 

Raffles Hospital International (RHI), the international arm of RMG was started in 2006 to add value through consultancy, management and training by harnessing the wide expense of expertise and experience of professional staff in the group to tailor programs that meet the needs of our clients.

Consultancy programs are designed to proactively engage the clients and deliver services. The model employed enables rapid response and deployment, and offers a head start for clients to achieve cost-effective and premier services equivalent to international standards.

RMI has already been providing consultancy services to the Middle Eastern government and is expected to play a bigger role in the region within the next few years.

2006-2Raffles Hospital achieved double digit growth in 2006 for outpatient attendances. This growth has been achieved through an increase in the number of staff specialists joining the hospital and the extension of sub-specialty services. With continued growth in the Raffles talent pool came new centres and expansion of services. The Hospital recently expanded the Raffles Aesthetics Centre, Raffles Chinese Medicine and Raffles Japanese Clinic. Newly opened clinics include Raffles Eye Centre and Raffles Fertility Centre.
2005 Raffles clinics MontageOpening of 6 new Raffles Medical Clinics, maintaining Raffles' position as the largest group of Family Medicine clinics in Singapore today.

Raffles Hospital is fast growing as an international patients hub. 35% of the hospital's patients are foreigners, comprising nationals from 100 countires. Patients from core markets such as Indonesia and Malaysia have increased and the Hospital has seen an emergence of exciting new markets such as Korea, Myanmar and the Russian Far East.

RMG set up a Representative Office in Dhaka, Bangladesh in June to meet the needs of this fast growing market.

The first living donor renal transplant was successfully performed on a Korean businessman, Mr Um Sun Ho on 13 September.

Requests for TCM services, particularly acupuncture, encouraged the beginning of acupuncture service for outpatients in November. This was extended to inpatients in April 2005.

2004 AcehRaffles Medical Group's humanitarian arm, renamed Asian Medical Foundation, sent its first relief mission to Aceh on 26 December to assist in the 2004 Boxing Day Asian tsunami crisis.

As the Monetary Authority of Singapore liberalised its restrictions on medical insurance, the Group became interested in writing insurance plans for individuals or policies beyond one year. International Medical Insurers was issued a licence by the Monetary Authority of Singapore in November. It commenced operations as a general insurance company on 2 January 2005, restricted to accident and health insurance - the first for a healthcare group in Singapore in more than 10 years.

2003 Jap clinicRaffles Japanese Clinic was set up on 15 January to serve an exclusively Japanese clientele. Manned by a completely Japanese team of doctors, nurses and staff, the Clinic was popular among the growing numbers of Japanese expatriates working in Singapore.


2003 SARS KitWhen SARS reared it ugly head in Singapore, Raffles Medical Group was appointed by Civil Aviation Authority of Singapore, Immigration and Checkpoints Authority, and Maritime and Port Authority of Singapore in March to conduct temperature screening at the air, land and sea border checkpoints.

To meet our patients' every health need, Raffles Health was launched in March to develop and distribute quality personal healthcare products. Among its earliest products was the SARS Protect kit.


2003 twinsSeeking separate lives, Iranian twins Laleh and Ladan Bijani came to Raffles Hospital. The epic separation surgery was carried out in July.

After consulting doctors at the Great Ormond Street Children's Hospital in London, the Mins from Korea came to Raffles Hospital to separate their conjoined daughters. In July, twins Ji Hye and Sa Rang were successfully separated.


2003 H@W logoLaunch of Health@Work - a health management consultancy service for corporate clients wishing to implement employee health programmes in the workplace.

2002

Raffles Hospital
 was officially opened by then Deputy Prime Minister Mr Lee Hsien Loong on 16 March.

Raffles Medical Group's humanitarian arm - The Medical Foundation - was set up to serve the community.

First open heart surgery was successfully performed on longtime patient of the Group, Mdm Lim Eng Neo, in June.

Raffles Medical Group achieves Group wide ISO 9001:2000 certification in October.

As the Group's clinic services in the CBD continued to expand, RMG's flagship clinic at Caltex House was moved to OUB Centre
 in December.

2001 First Baby (1)Raffles Hospital commences operations on 31 March. The first inpatients of Raffles Hospital were seven patients transferred from the SurgiCentre.

The first Raffles baby, Foo Xing Yin, was born at 7.20pm, 19 July. She was delivered by Consultant Obstetrician Dr Joan Thong Pao Wen

The growing number of Indonesian patients in Raffles SurgiCentre signaled to the Group the need to set up a liaison centre in Jakarta. As such, the Group's first Representative Office opened in March.

Raffles Medical Group was appointed to provide medical services to the departments under the Ministry of Home Affairs - the Singapore Police Force, Central Narcotics Bureau and Prisons Department. This saw the growth of a special breed of doctors and nurses who willingly worked round-the-clock and met the needs of inmates and drug addicts.

To further tap on the resources from the capital market, Raffles Medical Group was listed on the Main Board of the Singapore Stock Exchange on 10 July.
1998 HK AirportThe Group further advanced its stake in Hong Kong when it was appointed exclusive medical provider for Hong Kong's Chek Lap Kok Airport.
1997

Raffles Medical Group acquired, in January, the medical group - Drs Oram & Partners - which provided a platform for expansion of its Hong Kong practice.

In order to realise its desire to provide for tertiary medical support, the Group had to raise funds in the capital market. On 11 April, Raffles Medical Group became the first full-fledged healthcare provider to go public in Singapore when it got listed on SESDAQ, the second board of the Stock Exchange of Singapore.
With companies looking for ways to contain employee healthcare costs, the Group started its managed care programme - RafflesCare - under an exempt insurance licence from the Monetary Authority of Singapore.
1995 Hong KongAt a time when expatriate doctors are making their way out of Hong Kong, Raffles Medical Group opened its first overseas clinic in Hong Kong at the Lane Crawford Building on Queen's Road in December.
1994-Caltex-HouseRaffles Medical Group's flagship clinic in Straits Trading Building moved to Caltex House.
1993

As the network of clinics expanded, the idea for an ambulatory surgery centre took shape when Raffles SurgiCentre opened on 18 September at No.182 Clemenceau Avenue as the first standalone day surgery centre in Southeast Asia.
1990 LabAt a time whereby health screening was growing in popularity among Singaporeans, Raffles Diagnostica was set up to provide laboratory and radiology services to complement the Group's medical services.
1990 Airport medical centreRaffles Medical Group was appointed in June to be the exclusive medical provider for Changi International Airport operating clinics in Passenger Terminal 1 and 2 and the Cargo Complex. A round the clock, 365 days a year service was started to serve the 24 million passengers transiting through the Changi International Airport and airport workers.

Following the demand for a reliable dental service for the passengers and crew, dental services were established in the Airport Terminal clinic as a structured entity of the Raffles Medical Group under the business name, Raffles Denticare.
1982 Straits Trading ClinicRaffles Medical Group established its flagship clinic in Straits Trading Building to serve the corporate community in the commercial centre in Raffles Place.
1980 Raffles Medical Group LogoTo serve the growing patientload, the Cecil Street clinic was relocated to a larger 2000 sq ft unit in Tuan Sing Tower and the name of the practice was changed to Raffles Medical Group, adopting the name of Dr Loo and Dr Loh's alma mater - Raffles Institution.
Partners Dr Loo Choon Yong and Dr Alfred Loh took over Teng's Clinics at Cecil Street and Maxwell House, and operated the practice under the name Drs Teng & Partners on 1 August.

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