Patient Charter

patient-charter1In Raffles Hospital, we are dedicated in giving our patients our best.

You may expect to:

  • Be treated with dignity and respect 
  • Be accorded privacy and confidentiality 
  • Receive care in a safe and secure environment 
  • Know the names of the people caring for you
  • Be given information on your care and treatment
  • Participate in decisions about your care
  • Understand your hospital bills
  • Have a channel for feedback on your care and services
You will be required to:
  • Provide information necessary for your care
  • Follow the doctor's recommended treatment plan
  • Show respect and consideration for others 
  • Settle your financial obligations